Check-in is available two hours prior to flight time. All passengers must check-in no less than one hour prior to the scheduled departure time of the flight. Passengers must be at the boarding gate in possession of a boarding pass no later than 30 minutes prior to departure. Branson Air Express reserves the right to resell any seat or deny boarding to any passenger not checked in 30 minutes prior to departure, and the passenger will have no claim against Branson Air Express for the reservation.

All passengers 18 years of age or older must have valid government issued photo identification, such as a drivers license, state non-operators ID, active-duty military ID, or passport. Open seating will apply to all passengers who have not opted for pre-departure seat selections.