Tickets on Branson AirExpress operated by Buzz Airways are non-refundable and any changes to the reservation will incur an administrative fee of $100.00 per person plus any applicable increase in fare. Reservations may be changed or cancelled prior to departure to receive courtesy credit towards a future Charter Flight, subject to availability, for an administrative fee of $100.00 per Passenger. Cancellations made at least one hour prior to departure result in a courtesy flight credit which may be used for travel on Charter Flights up to 365 days from date of original travel, in the amount of the Charter Flight price, less the applicable cancellation fee. Branson AirExpress makes no assurances, however, that service will be available at future dates. Participants who do not notify Branson AirExpress in advance of their flight forfeit their right to a refund or flight credit for future travel. Voucher credits issued for future charters have no actual cash value. The right to a refund of a Charter Flight, if changed, is limited but includes the following rights: a) Participants who pay by a credit card may receive a full refund until an operator-participant contract is signed. b) Participants may receive a full refund, less a $25 administrative fee, upon providing a substitute Participant to Branson AirExpress, or upon Branson AirExpress finding a substitute for you. Branson AirExpress reserves the right to accept or decline a Passenger as a Participant of a Charter Flight or to change or withdraw a Charter Flight, subject to the provisions in this Agreement regarding major changes or cancellations by the operator. All refunds will be made within 14 days after cancellation or substitution.